1. Order clarification meeting/ agreement
Within the framework of the architecture, the consultant constructs the overall conception of the consulting process (content, participants, time frame, locations and symbolic dimension) together with representatives of the client system. In doing so, both parties get to know each other and the consultant gets clarity about the expectations, needs and objectives of the client. The joint agreement is the beginning of a trusting and reliable cooperation between the consultant and client system. The agreed activities and their specific design are coordinated accordingly between the consultant and the client.